Got Questions? We have the answers! 

General FAQ's

What Forms of Payment Do You Accept?

We accept all major credit cards and Paypal.

Will I Ever Be Rebilled?

Absolutely not. The price that you see on the checkout page is the only price that you will be billed for. You will not be billed monthly or ever again, unless you decide to make another order.

Do You Off a Money-Back Guarantee? 

Absolutely. We offer a 90-day hassle-free money back guarantee on any Jacked Factory purchase. For more details see ‘returns’.

Is Your Website Secure?

It is completely safe and secure to order from Bioketo.com

Where Are Your Products Manufactured? 

Our products are manufactured in the USA in a cGMP, FDA Registered manufacturing facility adhering to the strictest quality control.

Shipping

Shipping Outside of The USA - International Shipping

****Please note we are a U.S. based company, and all international orders are subject to price adjustments based on the exchange rate between the U.S. and your specific country. 


All prices displayed on Bioketo.com are in US dollars.All orders are sent out with a tracking number. You will receive an automatic email shortly after ordering that will confirm your order and provide you with an order ID. Another email will be sent to you within 24 hours that will have your shipment tracking number. 


Please note: Expected delivery times are provided by the shipping companies. Occasionally orders may be delayed. Please check your tracking number and allow for extra time accordingly before contacting us.

International orders generally take a little longer, 7-14 business days.

We Ship to most Countries, if your Country is not on the list please contact us and we will get it added!

Most orders are shipped out same day or next day (except for holidays & saturdays/sundays).All orders are shipped via USPS

Shipping Within The USA - Domestic Shipping

Free Shipping over 50 USD on all U.S. Orders 


All orders are sent out with a tracking number. You will receive an automatic email shortly after ordering that will confirm your order and provide you with an order ID. Another email will be sent to you within 24 hours that will have your shipment tracking number. 


Please note: Expected delivery times are provided by the shipping companies. Occasionally orders may be delayed. Please check your tracking number and allow for extra time accordingly before contacting us. 


However, if you are located in the U.S your order will arrive very quickly, usually 3-5 business days.


Most orders are shipped out same day or next day (except for holidays & saturdays/sundays). 


All orders are shipped via USPS

Where Do We Ship?

  • We Ship to most Countries, if your Country is not on the list please contact us and we will get it added! 

  • Free Shipping over 50 USD on all U.S. Orders 

  • Most orders are shipped out same day or next day (except for holidays & saturdays/sundays). 

  • All orders are shipped via USPS

Where Does My Order Ship From?

All orders ship from our fulfillment warehouse: 70 Carolyn Blvd, Farmingdale, NY, 11735, USA.

Returns

Please contact support@bioketo.com with a valid order ID to request a return. 


Our 100% Money-back guarantee is valid on the first purchase of any Bioketo product. Simply return the product to us within 90 days of a purchase. 


This guarantee does not include return shipping & handling fees. 


 To return your product, please mail it to: 70 Carolyn Blvd, Farmingdale, NY 11735, USA.